Track My Order
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When will I get my order?
If you just received a shipment notification, please allow 1 to 3 business days for the tracking information to update.
We require 1 to 3 business days on average to fulfil your order before dispatch. This can sometimes be longer (up to 10 days) if you ordered a customized product (e.g. custom name necklace) and if our current workload is higher than usual.
Please note that estimated shipping times only begin once the order has been dispatched.
Rest assured, we are doing everything we can to get your order to you as soon as possible!
Once your order is dispatched, you will receive an email confirmation. Estimated delivery time is 2-5 weeks, though this can vary depending on your location. Please be aware that this is only an estimate and shipping can take longer depending on your location and the current demand on shipping companies. Please also consider any holidays that might impact delivery times.
Thank you for shopping with ROSOKI!